Contact Us
At Gentle Giant Roofing, we’re always here to lend an ear and offer our expertise. Whether you’re exploring roofing options, in need of urgent repairs, or have questions about our services, we welcome your inquiries with open arms.
Contact Info
Our Office
4320 Atlantic Avenue Suite 145
Long Beach, CA 90807
Open Office Hours
Monday-Friday: 7am – 4pm
Get in Touch
(562) 270-4509
Connect With Us
Call: (562) 270-4509
Have No Fear, The Gentle Giant Is Here
FREE Project Estimate
Frequently Asked Questions
What is your California Contractor license number, and are you insured?
Gentle Giant Roofing is fully licensed and insured to provide you peace of mind during your roofing project. Our C-39 Roofing Contractor license number is 1112824, and we carry General Liability Insurance through Kinsale Insurance Company (Policy #1080-2249472), Workers Compensation through State Compensation Fund (Policy #9349138), and a Bond with American Contractors Indemnity Co. (Bond #100803475).
How much experience do you have you in the roofing business?
The owners of Gentle Giant Roofing have been providing high-quality roofing services for over 15 years in the Long Beach area. Our support team’s experience is extensive, ensuring that we can handle your project successfully and navigate any challenges that arise.
Do you offer a warranty on your workmanship and the materials used?
Gentle Giant Roofing offers warranties on both our workmanship and the materials used. Specific warranty details vary depending on the project and materials chosen, so we encourage you to discuss this with us for clear, comprehensive coverage information.
Will you provide a written estimate?
Absolutely. Gentle Giant Roofing provides detailed written estimates to help you understand the scope of work, the materials to be used, and the total cost of your project, ensuring transparency and avoiding unexpected costs.
Who will be on-site managing the project, and how can I communicate with them?
A dedicated project manager will be on-site to manage your roofing project. We ensure clear communication channels are established from the start, allowing you to reach out with any questions or updates throughout the project.
How do you plan to protect my property during the roofing process?
Protecting your property is our top priority. We take measures to safeguard your landscaping, driveway, and surrounding areas from damage during the roofing process, using protective coverings and careful planning.
What is your procedure for dealing with unexpected repairs or hidden issues?
If we encounter unexpected repairs or hidden issues, we’ll communicate these to you immediately, along with a plan for addressing them. This includes any potential impact on the project timeline and costs, ensuring no surprises.
How will you ensure the project is completed on time?
Gentle Giant Roofing prioritizes efficiency and adherence to schedules. We plan meticulously to handle bad weather or delays, ensuring your project is completed as agreed upon.
What steps do you take for safety and compliance?
Safety and compliance are paramount. We adhere to strict safety standards and building codes, ensuring a secure working environment for our team and peace of mind for you.